Clean room with helpful service, but missing bedding for the sofa.

The location is excellent, with everything within walking distance. The free metro service is a tremendous convenience for attending games, and it runs efficiently right next to the hotel.

The bed comfort could be improved for a more restful sleep.

A Memorable Stay with Stunning City Views

What a delightful experience! Enjoyed breakfast at the Garden Grille & Bar, where the atmosphere complemented the delicious food. The highlight was watching fireworks through expansive windows—truly unforgettable. Tip, consider parking options in advance to save time and money during your stay!

amazing hospitality and comfortable beds make this one unforgettable stay

Staff incredibly friendly and room spacious.

The room was spacious and immaculate, creating a comfortable environment for our stay. The staff provided excellent service, always friendly and eager to assist with our needs.

However, the lack of a complimentary breakfast was disappointing.

The beds? Super comfortable man like I’m talkin' best sleep I’ve had in a while and the staff? Zech and Ashley at the front desk were just outstanding they made me feel welcome as soon as we walked in

It wasn't cheap but for the comfort and service it was still worth it

The room was nice and clean, but the beds were a bit worn out. I felt like the pillows could definitely use an upgrade. The overall vibe in the room seemed a little outdated, which wasn’t ideal.

The location is killer! You can walk to shops, attractions, and there’s free tram access nearby. Also, the sunset skyline views from our room were stunning. We had an amazing steak wrap at the hotel restaurant that I still crave!

Felt like in a fairy, nothing too much trouble.

We loved our stay, especially the spacious room which easily accommodated my family of six and our pets! We even checked out a game at Sahlen Field, and it was an amazing experience. The staff was attentive and made our mornings enjoyable.

In my wife's opinion, the mattresses should be upgraded. sleep quality is essential for families.

The lobby had lovely decor and was very welcoming, which made navigating the hotel a breeze. The staff was exceptionally helpful, ensuring my stay was comfortable and enjoyable, and I appreciated the spacious, well-lit areas.

More accessible dining options would be nice.

Perfectly situated near historic sites and the Key Bank Center, making it easy to enjoy concerts and local attractions. Afternoon coffee and cookies offered in the lobby add a nice touch to the stay.

At $240 for a single night, it feels pricey, especially considering the $25 parking pass for a lot next door. The breakfast is an extra $15 per person without prior notice, and little inconveniences like missing soap and a rather long trek from the loading zone to the hotel after unloading luggage detracted from the experience. Additionally, the pool was out of service during our stay, and a stained mattress on the pull-out couch was quite off-putting, reducing our comfort level as a family.

Loved the spacious suite and comfy beds! Quiet atmosphere made for a peaceful night. The staff were exceptional in the snowstorm, picking us up like heroes!

The pull-out couch looked like it survived a food fight—definite no-go for my precious kiddos!

I stayed at Hilton Garden in Buffalo for one night. The room was clean and comfortable. The location was perfect for our plans. just a short drive to Riverworks. My interaction with the front desk staff could have been friendlier. It took a while to get checked in, and the staff didn’t seem very engaged. Parking was convenient by a nearby garage, but the cost added up. I didn't realize breakfast wasn’t complimentary. We ended up having the buffet, which was decent but could have more options. Despite the minor inconveniences, the overall vibe was pleasant, and the room had a nice layout. Would consider returning despite some service hiccups.

I adored the lobby's inviting decor and spacious layout, making it easy for me to navigate with my mobility aid. The staff was exceptionally accommodating, ensuring I had everything I needed during my stay.

More accessible dining options nearby would be appreciated.

The room was clean, but I found hair in the sheets.